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Last updated 31 March 2026

How NCERT Classes protects student and parent data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) with zero commercial tracking.

Effective Date: 31 MAR 2026

NCERT Classes (ncertclasses.com) values the sacred trust of students, parents, and teachers across India. We are dedicated to providing a safe, advertisement-free, and sovereign digital learning environment in strict accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable laws of India.

1. Our Fundamental Privacy Commitments

  • Zero Data Monetization: We do not sell, rent, lease, or trade student profiles, quiz scores, contact numbers, or academic history to any third-party company, advertiser, or commercial coaching institute.
  • No Commercial Tracking or Ad Pixels: Our website contains zero ad networks, third-party remarketing pixels, or behaviour-profiling scripts.
  • Protection of Minor Learners: Because our services serve school students (Classes 6 to 12), we treat all student data with the highest standard of custodial protection.

2. Information We Collect

We only collect minimal technical and functional data required to deliver educational resources:

  1. Voluntary Academic Communications: When you contact our Directorate desk, WhatsApp academic helpline, or submit an erratum, we receive your name, phone number, class/board, and message content to assist you.
  2. Local Browser Preferences: We store your selected medium (Hindi / English / Bilingual) and calculator target inputs locally on your own device (localStorage) so your preferences persist without server tracking.
  3. Anonymized Technical Telemetry: Basic non-identifying server metrics (pages viewed, error codes) solely to maintain 100% platform uptime and prevent denial-of-service disruptions.

3. Purpose of Processing

We process voluntary information solely to:

  • Deliver 100% free chapter notes, model papers, and syllabus updates.
  • Respond to student queries, academic doubts, and school collaboration requests.
  • Investigate and resolve curriculum errata reported by educators.
  • Uphold cyber-safety and protect minors from online harassment.

4. Student Data Rights under DPDP Act 2023

Students and parents possess full rights under Indian privacy regulations:

  • Right to Access & Summary: You may request a complete summary of any personal data stored with us.
  • Right to Correction & Erasure: You may request the immediate deletion or correction of your email or phone number from our communication channels.
  • Right to Grievance Redressal: Prompt resolution of any data-related inquiry by our designated Grievance Officer.

5. Student Grievance Redressal Officer

In compliance with statutory requirements, the designated Grievance Officer for NCERT Classes is:

  • Name: Mr. Divyanshu Singh Chouhan
  • Designation: Student Grievance & Data Protection Officer
  • Email: hello@ncertclasses.com
  • Official Phone / Helpline: +91 93515 15139
  • Directorate Email: surendra@ncertclasses.com

6. Official Administrative Correspondence (Postal Notice)

  • Administrative Residence Address:
    G-197, Shastri Nagar, Jodhpur, Rajasthan (342003)
  • Mandatory Notice on Physical Visits:
    This address is strictly an administrative residential office for postal communication, registered mail, speed post, and postcards. It is not open for unscheduled in-person student or parent visits. All academic consultations with Mr. Surendra Singh Chouhan or faculty members must be scheduled in advance via online appointment or WhatsApp.